SafeGuard

Privacy Policy

Last updated: March 2026

1. Introduction

SafeGuard Backup ("SafeGuard," "we," "us," or "our") is a WordPress backup plugin operated by Verdelic. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

By using our website at safeguard.verdelic.com or our plugin, you agree to this policy.

2. Data We Collect

Account Information

When you purchase a license or sign up, we collect your name and email address.

Payment Information

All payments are processed by Dodo Payments, our Merchant of Record. Dodo Payments handles all payment processing, tax compliance, and customer billing on our behalf. We never store your credit card number, CVC, or full card details on our servers.

License Activation Data

When you activate your license on a WordPress site, we collect the site domain to enforce per-site license limits. We do not access or store any content from your WordPress site.

Analytics Data

We use PostHog to understand how visitors interact with our website. This includes page views, referral sources, browser type, and general geographic region. This data is aggregated and does not personally identify you.

Error Tracking

We use Sentry to monitor and fix errors on our website. Sentry may collect technical information such as browser type, operating system, and error stack traces. No personal data is intentionally sent to Sentry.

3. How We Use Your Data

  • To fulfill your purchase and deliver your license key
  • To validate and manage your license activations
  • To send transactional emails (purchase confirmations, license keys, important product updates)
  • To provide customer support
  • To improve our website and plugin based on usage patterns
  • To detect and prevent fraud or abuse

4. Third-Party Services

We share data with these third parties only as described:

We do not sell your personal data to anyone, ever.

5. Cookies

We use a minimal number of cookies:

  • Session cookie — To keep you logged in to your account dashboard. Expires when you close your browser or after 30 days.
  • Referral tracking cookie — To attribute referrals for our affiliate program. Expires after 90 days.
  • Analytics cookies — Set by PostHog to understand website usage. See their respective privacy policies above.

We do not use advertising cookies or trackers.

6. Data Retention

We retain your account information for as long as you have an active license or account with us. If you request account deletion, we will remove your personal data within 30 days, except where we are legally required to retain certain records (e.g., payment transaction records for tax purposes, which we retain for up to 7 years).

7. Your Rights (GDPR)

If you are in the European Economic Area (EEA) or a jurisdiction with similar data protection laws, you have the right to:

  • Access — Request a copy of the personal data we hold about you.
  • Rectification — Ask us to correct inaccurate data.
  • Deletion — Ask us to delete your personal data.
  • Portability — Request your data in a structured, machine-readable format.
  • Objection — Object to processing of your data in certain circumstances.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Security

We take reasonable measures to protect your data, including HTTPS encryption on all pages, secure password hashing, and restricted access to production systems. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you by email or by placing a prominent notice on our website. Your continued use of SafeGuard after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, reach out to us at [email protected].